Employee Assistance Program

How Employers and Employees Can Use The Service

  1. Employers Sign Up

  2. Employees Receive ‘Coupon Code’ within their EAP policy

  3. Employees generate their own customer account

  4. Employees select a professional

    • Local

    • Live Chat (when logged in)

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FAQ

Business/Company Code

You will need to have a code provided from your business / company / association to remove any charge related to an EAP services.  It will then be billed to them.

I cannot see any appointments for a professional close to me

Some of the Help Now providers have limited availability and require a ‘request a booking’  Please contact them directly and or select another professional.  If other professionals do not respond or you need assistance please sms 0406490525

I am having trouble logging in

Please contact us at info@thehelpnow.org

What information does my employer know about my sessions?

All sessions are confidential and only if there is a mandatory reporting and/or duty of care warnings that come up in the sessions will any content be revealed.  You will be notified before a professional about their indication to notify appropriate authorities

How to book with company code

Now membership / associations can get a financial return on every single EAP hourly session.  We believe in mental health for all employees.

Financial Impacts

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Mental ill-health costs an average of $5,600 per full time employee with severe mental illness

Mental Health Productivity Commission

Improved mental health and well-being can lead to better workplace outcomes; similarly, improved workplace outcomes can improve mental health and wellbeing.
  • 73% of people with workplace mental illness took five days or more off work.
  • 25% of the workforce suffer mild depression resulting in 50 hours of absenteeism per person per annum.
  • This increased to 138 hours off work for a further 8% who suffer moderate or severe depression.
Recommended Reading: Investing In Mental Health Makes Financial Sense

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